Underneath you can read how we process your data, where we save it, what security techniques we use and for whom the data is insightful.
Our webshop is developed with software from WooCommerce, we have opted for Argeweb for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party. Argeweb has access to your data to provide us (technical) support, they will never use your data for any other purpose. Argeweb is mandatory on the basis of the agreement we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.
We use web hosting and e-mail services from RTM Business (i.e. RTM Media BV). RTM Business processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. RTM Business has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. RTM Business is obliged to observe secrecy on the grounds of the agreement.
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your information for (focused) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg. your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
Where appropriate, WPMail may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations we submit invoices with your (personal) data, we will keep this information for as long as the applicable term is in effect. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
Based on the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data that is processed by or on behalf of us. Underneath we explain which rights these are and how you can invoke these rights.
To prevent abuse, we will send transcripts and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in case of a request for forgiveness we administer anonymous data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relates to you as a person or that can be traced back to you. You can submit a request to that effect at our info e-mailadres. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to adjust the data, that we process or have processed that relate to your person or that can be traced back to this . You can submit a request to that effect to our info email address. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to you as a person or that can be traced back to you. You can submit a request to that effect to our info email address. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
Right of transferability
You always have the right to process the data that is related to you as a person or that can be traced back to you, performed by another party. You can submit a request to that effect to our info email address. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of WPMail. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact us on the info email address.
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products.
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